Support

You can pay for services using various payment methods including credit/debit cards, bank transfers, or digital wallets. Payment is typically processed securely through our platform when you place an order or book a service.

Account verification typically takes approximately 5-7 working days to complete. After successfully signing up, you can expect to receive an email notification once your account has been verified.

To create an account, you'll need to provide basic information such as your name, email address, phone number, and address. You may also need to verify your identity depending on the services you wish to use. All information is kept secure and confidential.

Accounts may be restricted if there are issues with payment, violations of our terms of service, or concerns raised by service providers. If your account is restricted, you'll receive a notification explaining the reason and steps to resolve the issue.

You can cancel an order through your dashboard, but cancellation policies may vary depending on the service type and timing. Some services may have cancellation fees if cancelled close to the scheduled time. Check the specific terms when placing your order.

We are always here to assist you. If you have any questions, concerns, or require assistance, please don't hesitate to get in touch with our dedicated team. You can reach us at 02035351953 or email us at update@ivanplatform.com. Our team will be happy to provide you with the necessary support and guidance.